Category: New

4 Adwords Ad Writing Tips to Improve Conversions

When writing Adwords ads, you have very little creative room to work with.  You have to make your point quickly within a tiny space.  Oh, and there’s a good chance there are other ads next to yours competing for audience attention.  Here are a few tips to help make your ads stand out and convert to sales better.

Screenshot042_3
Ad text should reflect keyword phrases.

Text that is the same or very similar to the keyword phrase that has been entered into Google is highlighted within Adwords ad text. This makes the ad stand out more on the page, as you can see in our example.  This also makes ad bids cheaper due to increased relevance.

For example, if the ad group primary keyword phrase is “Toronto flowers,” you could include phrases like “Toronto fresh flowers” or “Toronto wedding fowers”, etc. The ad text would then always include the primary keyword phrase “Toronto flowers,” which would be highlighted no matter which keyword phrase in the ad group gets searched.

Test several versions of ad text.
By testing several versions of ad text, you’re not putting all your business’s eggs into one pay-per-click basket. It allows you to evaluate which ones perform best for your business. This allows you to test different selling points and wordings. You can then make modifications to the campaign after it’s been running awhile.

Differentiate from the competition.
Check out what your competition is doing for their ads on your chosen keywords phrases. This allows you to create ads with messages that stand out against the competition.

Use geo-targeted keyword phrases (when relevant).
With geo-targeted Adwords campaigns, we always use the targeted location in the ad text.   Even if the keyword phrase doesn’t include the location.  If a person is shopping around for a Toronto flower store, they will be more likely to click your ad if they see Toronto within the ad text.

These are only 4 Adwords ad writing tips, but if you implement them well, they bring about noticeable improvements to your ads’ conversion rates.

Giving People What They Want – The Pink Rose Problem

I was at the SES Toronto conference the other week, and a speaker went in front of the audience and showed his results for the search term “pink roses”. He went through all of the Google PPC ads for pink roses and noted that very very few of the sites that had PPC ads on the search term “pink roses” actually provided them on the ad’s landing page! We saw red roses, we saw white roses, sometimes we even saw orange roses, but pink roses were always a click away or more away. And this is the pink rose problem.

It got me thinking – are we really at a point, where someone can use Google as a universal interface to get whatever they want within one click? Maybe we are, since when there is no additional clicks, any good marketer knows that their conversions go up. Conversions go up, and cost per acquisition goes down. And everyone is happier.

One industry that has recently impressed me is the online rug selling industry. I recently was doing some searches on Persian Rugs, since we used to have a beautiful Persian in the house that I grew up in. I clicked on a landing page belonging to Rug Man and found the following display on the landing page:

Picture_4

It was amazing to see – that counter to what their competitors were doing (sending me to the homepage so I would have to root around the site myself to find the persians), they gave me the persian results right away.

I then executed searches on other rugs – and of course as a child of the 70s the shag was the first thing that came to mind. I found this landing page at Area Rug Universe:

Picture_5

Although Rug Man’s landing page was slightly more impressive, since it had a short introduction on persians before it went into the rugs, it is still great that I can type in what I am looking for and instantly get the results that I want – without learning about how to navigate a new site’s infrastructure to get started. This is straightforward to do from a technical perspective, since you can simply pre-fill the query for that ad in the search parameter. Which begs the question – why don’t more people, from more industries create lading pages liks this?

As more marketers wake up to the world of user behavior and provide them what they are looking for quickly, maybe we will get closer to that world where everything we want is available to us within one click. Because… the world definitely needs more pink roses.

Brand Building for Innovations

Condogarage_full_lr_2

We recently released a site for Condo-Garage, a condo built especially for cars. It is a very innovative idea, so I was excited to take on the project. This is the first automobile condo in Canada. The main challenges of the project were:
1. This is a high-end product, so we had to be more aspirational and less utilitarian.

2. This is a new concept, so although we wanted to be aspirational, we still had to describe what the product was.

3. We wanted to use best practices in SEO and usability while maintaining an attractive look on the site.

Marketing to the Affluent

During my research, I found a number of characteristics of affluent consumers (I also added an observation based on my personal experience with affluent Canadians in particular):

  • Affluent customers want to be distinguished from the crowd: they only want to be seen in
    a certain place, using only certain brands. They want to be one step ahead of everyone else.
  • They seek exclusivity:
    ‘limited editions’, price is an indicator of exclusivity, want to avoid using popular brands.
  • They want to feel unique and special: personalization of products and services
  • They seek convenience: value their time as much as their money.
  • They are willing to pay a premium: They want the best quality, exclusivity, satisfaction
    and outstanding customer service.
  • High involvement buying behavior: degree of engagement with the client needs to be high.
    Make buying an experience.
  • Canadians: Often take cues from other parts of the world for trends – especially from the US. However, Canadians are less open about conspicuous consumption.

During my development process with partners such as Jar Creative and Arxis, I made sure to show and describe in detail my observations on affluent customers. We created exclusivity by adding images of luxury vehicles throughout the logo, site and rendering and we emphasized personalization and convenience in the copy.

Describing the Product

After years of working in the software industry, I became very frustrated with aspirational marketing, that doesn’t actually inform. Yes, your site looks great – but does your program do what I need? During this project, I made sure that we actually described the product, without appearing too utilitarian. For example, you can see the logo looks very garage-like – emphasizing that you can hold a number of different items inside. We also put a watermark of  Toronto in the background, showing where the garage is located.

SEO and Usability

Most condo sites are built in Flash, but I moved away from that, trading a flashy presentation for a better ranking on search engines. Having additional text also helped us with #2, describing the product. We also added a news section, where we write regular articles that would be of interest for Condo-Garage prospects. We did this mostly for SEO purposes, to continually add new content and be revisited by search engines. To my happy surprise, users are saying that they enjoy the articles and find them helpful.

Conclusion

We are still very early on in this release but so far the results from our AdWords and other campaigns have been successful. I feel that creating a brand based on market research and product needs and making it consistent makes it stand out to the users that we want to impress, while describing the concept. I feel very fortunate to be a part of this project, and I am looking forward to seeing its success continue to grow.